S.O.I.L

School of Infinite Learning

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Privacy Policy

Last updated: October 13, 2025

At S.O.I.L (School of Infinite Learning), operated by Prajaahita Foundation, we are committed to protecting your privacy and handling your personal information with care and respect. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our donation platform.

By using our platform, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

We collect information that you provide directly to us, including: • Personal identification information (name, email address, phone number) • Payment information (processed securely through our payment partners) • Donation history and preferences • Communications with our support team • Device and usage information when you use our platform

How We Use Your Information

We use the information we collect to: • Process your donations and maintain your account • Send donation receipts and tax certificates • Provide customer support and respond to your requests • Send important updates about our programs and initiatives • Improve our platform and user experience • Comply with legal obligations and prevent fraud

Information Security

We implement industry-standard security measures to protect your personal information: • All payment information is encrypted and processed through PCI-DSS compliant payment gateways • We use SSL/TLS encryption for data transmission • Regular security audits and vulnerability assessments • Restricted access to personal information on a need-to-know basis • Secure data storage with backup and disaster recovery protocols

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with: • Payment processors (Cashfree, Razorpay) to process donations • Service providers who assist in platform operations • Legal authorities when required by law • Tax authorities for compliance with 80G regulations All third parties are bound by confidentiality agreements.

Your Rights

You have the right to: • Access your personal information we hold • Request correction of inaccurate data • Request deletion of your account and data • Opt-out of marketing communications • Withdraw consent for data processing (where applicable) • Lodge a complaint with data protection authorities Contact us at privacy@soil.org.in to exercise these rights.

Communication Preferences

We may send you: • Transactional emails (donation receipts, account updates) • Program updates and impact reports • Fundraising campaigns and opportunities • Newsletters and educational content You can opt-out of non-essential communications at any time through your account settings or by contacting us.

Additional Information

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. These help us:

  • Remember your preferences and settings
  • Understand how you use our platform
  • Improve our services and user experience
  • Provide personalized content

You can control cookie preferences through your browser settings.

Children's Privacy

Our platform is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services and maintain your account
  • Comply with legal obligations (including tax records for 7 years)
  • Resolve disputes and enforce our agreements
  • Maintain donation history for reporting purposes

International Data Transfers

Your information is processed and stored in India. If you are accessing our platform from outside India, please be aware that your information may be transferred to, stored, and processed in India where our servers are located.

Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the 'Last updated' date. You are advised to review this Privacy Policy periodically for any changes.

Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of any third-party sites you visit.

Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection Officer:

Mailing Address

Data Protection Officer
Prajaahita Foundation
Ottapalam, Kerala, India

Regulatory Compliance

Our privacy practices comply with applicable Indian data protection laws, including the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. We are also prepared to comply with the upcoming Digital Personal Data Protection Act.